Terms & Conditions
These terms and conditions govern your use of our website and services. Please read them carefully before making any purchases or using our services.
Table of Contents
1. Acceptance of Terms
Important Notice
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.
Welcome to Your Company ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at yourcompany.com (the "Service") operated by Your Company.
Our Privacy Policy also governs your use of the Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
If you do not agree with these Terms, please do not access or use our Service.
2. Definitions
"Service"
Refers to the website and online store operated by Your Company.
"User" or "You"
Refers to the individual accessing or using the Service.
"Company"
Refers to Your Company, the owner and operator of the Service.
"Products"
Refers to the goods offered for sale through our Service.
"Order"
Refers to a request to purchase Products from our Service.
"Account"
Refers to the user profile created to access our Service.
3. User Accounts
Account Creation
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities under your account.
Account Responsibilities
- Maintain the confidentiality of your account and password
- Notify us immediately of any unauthorized use of your account
- Ensure all information provided is accurate and up-to-date
- You are responsible for all activities under your account
Account Security
We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activities.
4. Orders & Payment
Order Process
- Product Selection: Choose your desired products and add to cart
- Checkout: Provide shipping and billing information
- Payment: Complete payment using accepted methods
- Confirmation: Receive order confirmation email
Accepted Payment Methods
Credit/Debit Cards
PayPal
UPI/Wallets
Cash on Delivery
Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.
5. Shipping & Delivery
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping | 5-7 business days | ₹50 (Free on orders ₹999+) | Yes |
| Express Shipping | 2-3 business days | ₹150 | Yes |
| Same Day Delivery | Same day (select cities) | ₹300 | Yes |
Delivery Terms
- Delivery times are estimates and may vary due to unforeseen circumstances
- Risk of loss transfers to you upon delivery to the carrier
- Someone must be available to receive the delivery
- We are not responsible for delays caused by shipping carriers
- International shipping is not currently available
6. Returns & Refunds
Return Policy
- Unused items with tags
- Items in original packaging
- Within 30 days of delivery
- Defective or damaged items
- Intimate apparel
- Personalized items
- Items marked "Final Sale"
- Used or damaged items
Refund Process
- Initiate return request through your account or customer service
- Receive return authorization and shipping label
- Package items securely and ship back to us
- Inspection of returned items (2-3 business days)
- Refund processed to original payment method (5-7 business days)
Refund Timeline
Refunds are processed within 5-7 business days after we receive and inspect the returned items. Credit card refunds may take additional time to appear on your statement.
7. Prohibited Uses
You may not use our Service:
- For any unlawful purpose
- To violate any international, federal, provincial, or state regulations or laws
- To transmit or procure spam, phishing, or worms
- To interfere with or disrupt the Service
- To submit false or misleading information
- To upload viruses or malicious code
- To collect user information without permission
- To impersonate any person or entity
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
8. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Your Company and its licensors.
Protected Content Includes:
- Website design and layout
- Product images and descriptions
- Company logos and trademarks
- Software and code
- Written content and copy
9. Limitation of Liability
Disclaimer
Our Service is provided on an "AS IS" and "AS AVAILABLE" basis. Your Company makes no warranties, expressed or implied.
In no event shall Your Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.
Limitation Scope:
- Loss of profits or data
- Business interruption
- Personal injury or property damage
- Service outages or errors
10. Indemnification
You agree to defend, indemnify, and hold harmless Your Company and its licensee and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees).
Indemnification applies to claims arising from:
- Your use of and access to the Service
- Your violation of any term of these Terms
- Your violation of any third-party right
- Any claim that your use caused damage to a third party
11. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.
Data Protection
By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
Read Full Privacy Policy12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
How We Notify You:
- Email notification to registered users
- Prominent notice on our website
- In-app notifications (where applicable)
- Updated "Last Modified" date on this page
13. Governing Law & Jurisdiction
These Terms shall be interpreted and governed by the laws of [Your State/Country], without regard to its conflict of law provisions.
Dispute Resolution
- Informal Resolution: Contact us directly
- Mediation: Attempt mediation if needed
- Arbitration: Binding arbitration as last resort
- Legal Action: In courts of competent jurisdiction
Jurisdiction
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Company Information
Your Company, Inc.
Legal Department
123 Business Street, Suite 456
City, State 12345, Country
Phone:
+1 (555) 123-4567
Email Contacts:
General Inquiries: info@yourcompany.com
Legal Matters: legal@yourcompany.com
Customer Service: support@yourcompany.com
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
